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    Frequently Asked Questions

    Do you offer therapy or counseling?

    Zaretsky Wellness is a coaching and consulting company and does not provide psychotherapy, diagnose medical or mental health conditions, or provide treatment. Psychotherapy and clinical hypnotherapy are provided separately by Lisa Zaretsky LCSW PC to eligible clients located in New York, Florida, or South Carolina at the time of servicZe.

    Can I use insurance, HSA/FSA funds, or receive a superbill for coaching or performance hypnosis?

    Zaretsky Wellness does not bill insurance or provide superbills for its non-clinical services. Clients should not assume that coaching, performance hypnosis, or consulting services qualify for insurance reimbursement or payment through an HSA or FSA. Eligibility may depend on the service, the client's circumstances, and applicable plan and tax rules. Please consult your plan administrator or tax adviser before using HSA or FSA funds. Questions concerning psychotherapy billing or superbills should be directed to Lisa Zaretsky LCSW PC, which handles those matters separately.

    What forms of payment do you accept?

    We accept major credit cards, Zelle, Venmo, checks, and cash. Payment information is securely stored through the client portal.

    What is your cancellation policy?

    A minimum of 48 hours' notice is required for cancellations or appointment changes. Late cancellations or missed sessions are subject to a fee, with exceptions considered for emergencies or extenuating situations. Exceptions may be considered for emergencies or extenuating circumstances.

    What if I begin coaching and realize I need more support?

    We take that seriously. If it appears during intake or coaching that your needs may require clinical assessment or treatment, Zaretsky Wellness may pause or discontinue coaching and recommend that you seek care from an appropriately licensed provider. Zaretsky Wellness does not provide emergency or crisis services. If you are experiencing a mental health emergency in the United States, call or text 988 to reach the Suicide & Crisis Lifeline, call 911, or go to the nearest emergency department.

    What types of clients do you work with?

    Zaretsky Wellness serves children, adolescents, adults, and families seeking support with feeling stuck, burnout, confidence, self-esteem, self-connection, anxiety, stress, relationship challenges, work and family demands, personal growth, and life transitions.

    The practice also has extensive experience supporting gifted, twice-exceptional (2e), neurodivergent, high-achieving, creative, and innovative individuals, as well as those with learning differences.

    In addition, Zaretsky Wellness provides support and training for educators, leaders, and executives on the intersection of mind, learning, cognition, functioning, behavior, and mental health to strengthen the environments that shape learning, performance, and wellbeing.

    What makes Zaretsky Wellness different?

    Our services are grounded in three core pillars: therapy for growth, hypnotherapy for repatterning, and consulting for strengthening education and leadership. Our high-end services support emotional well-being, deep internal change, and educational and professional success tailored to each client's needs.

    Our holistic, systems-based approach means we look at the full picture—not just the presenting concern. We work collaboratively with you to build clarity, capacity, resilience, and courage while developing practical strategies that support how you move through your life, work, and relationships.

    How do I get started?

    Getting started is simple. You can contact Zaretsky Wellness with your inquiries through our online form or schedule an initial consultation and discuss your goals, concerns, and which services may be the best fit for you or your family.